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Heartfelt Felines Behavior Solutions

Providing an opportunity for all domestic felines enjoy a life
with loving guardians who provide a safe, healthy and enriched environment.

Heartfelt Felines

Heartfelt Felines Legacy Logo
H

eartfelt Feline Behavior Solutions (HFBS) is a boutique consulting and coaching service independently owned and operated by Mary Tomasello. HFBS is specialized in promoting the welfare of cats through education, creation of customized individual behavior plans, and coaching to cat guardians (Heartfelt Feline Behavior Solutions does not view felines as “owned property” and thus refers cat owners as cat guardians).

Kitten

Vision

All domestic felines enjoy a life with loving guardians who provide a safe, healthy and enriched environment.

Mission

Provide cat guardians, their family and friends with the confidence, the “know-how” and the “tools” to lovingly integrate felines into their family, overcome undesirable cat behaviors, reduce or eliminate feline stress, and foster an enriched environment.

Organizational Values

Respect

For feline natural instincts and need to feel safe with abundant resources.

Excellence

In service delivery and feline well-being.

Education

That can help others successfully socialize and manage feline behaviors.

Positive Reinforcement Training and Environment

Lead through encouraging techniques that inspire trust and a positive relationship between feline and guardian.

Organization Behaviors

Respect

Customized individual behavior plans that takes into consideration both the essence of the feline's instinctual needs and behaviors and the guardian's preferred behaviors.

Excellence

Proven practical and research based recommendations combined with service designed with a personal interest to satisfy both guardians and felines.

Education

Consulting and coaching that shares feline behavior "know-how" and the "know-why" or rational to effective techniques which are grounded in proven research based recommendations.

Positive Reinforcement Training and Environment

Creating awareness of training methodologies while coaching of Application of techniques that earn the love, trust and affection.

About Mary

Mary Tomasello

Mary has a passion for ensuring the overall well-being of domestic cats. Over the past 25 years, she has volunteered her time to caring for stray cats and helping to improve human-cat relationships and cat-cat relationships through insightful and practical techniques. In 2015, she became a certified Feline Behavior Specialist (CFBS) from the Animal Behavior Institute, Inc. which is known for its comprehensive education that includes the fields of: cat behavior, training, nutrition, first aid and environmental enrichment.

Mary is an accomplished human resource executive and also holds a Doctorate in Education from George Washington University focused on human and organizational learning. Her corporate expertise is in leading organizational transformations, talent mangement and leadership development. She is known for her ability to successfully build a bridge between the operational and human aspects of organizations. Given her specialty in human behavior and feline behavior, it is her goal to be just as successful with bridging the human-cat bond.

Services

Our consulting and coaching services offered are designed to prevent, eliminate or minimize undesired behaviors and stressful situations.

Introductions

  • Home Cat-To-New Cat
  • Cat-To-Dog
  • Cat-To-Visitors

Transitioning To New Environments

  • Cat Moving/Transition Processes
  • Packing and Unpacking precautions
  • Effective use of carriers

Undesired Behaviors

  • Keeping Cats From Counter Tops and Tables
  • Claws: Disruptive Scratching / Trimming
  • Agression/Rough Plan: Cat-to-cat, Territorial, Petting-induced, Fear-induced

Litter Box/Urine Issues

  • Eliminating outside the litter box
  • Blocking other cats from the litter box
  • Urine Markings

Effective Playful Designs and Training Methods

  • Creating an age appropriate playful environment
  • Creating a safe environment
  • Caring training techniques to reinforce desired behaviors

Many other behaviors (that are not listed in the diagram above) are within our scope of work as well and should be mentioned during contacting.

How does this service work?

Once heartfelt Feline Behavior Solutions is contacted you may be asked to complete a feline behavior questionnaire. This will be provided and reviewed by Mary prior to the initial consultation. A phone screen appointment will be made to review the questionnaire. During this call, next steps and rates will be confirmed.

Next Steps:

Consultation continues either via in-home meeting, face-time or telephone depending upon the circumstances. In most situations, a location walk-through and cat introduction will also take place on the day of the appointment. Based upon the feedback and observation, a customized individual feline behavior plan will be created for the location members to apply over a defined period of time. Guardians and other location members are asked to track behavior actions for follow-up coaching sessions which are identified in the improvement plan.

On the day of the appointment, an initial consultation is conducted either via in-home meeting, face-time /Skype or telephone depending upon the circumstances.  In most situations, a location walk-through and cat introduction will also take place on the day of the appointment.  Based upon the feedback and observation, a customized individual feline behavior plan will be created for the location members to apply over a defined period of time.  Guardians and other location members are asked to track behavior actions for follow-up coaching sessions which are identified in the improvement plan.

Our Rates

Our rates are listed below. Please note that payment is due at time of scheduling and will be discussed in detail during initial phone call. Contact us via heartfeltfelines@gmail.com or by calling Mary directly at 412.973.9368.

1 ½ hour (90 minutes) consulting and coachingprocess over a 4 week period.

Time and services include a 4 week process of:

  • Initial consultation
  • Location walk-through
  • Cat introduction
  • A customized individual feline behavior plan
  • Two 15 minute coaching follow-up sessions to monitor and make any necessary adjustments.

Rates begin at $75.00 for 90 minute consulting and coaching process and will be confirmed during initial consultation call.

Heartfelt Friends

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